Medical office front desk and schedule coordinator!

$18.00 - $20.00 hourly
  • MedSearch Corp
  • Plymouth, MN, USA
  • Nov 20, 2019
Full-time Healthcare (general) Psychology/Mental Health

Job Description

Front desk and scheduler position overview:

We are looking for customer service superstars!

In this role, you will be responsible for checking in patients, collecting patient payments, answering calls in a friendly and welcoming manner, and scheduling and coordinating appointments for multiple providers.

Front desk and scheduler hours:

Monday- Friday, 40 hours a week (Between hours of 7 am-6:30 pm; must be able to work until 6:30 pm two nights a week - generally Tuesdays ad Thursdays)

Front desk and scheduler duties:
- Accurately schedule patients for appropriate services
- Follow all office and scheduling policies and procedures
- Keep office space orderly
- Time-sensitive, daily tasks such as scanning, copying and faxing
- Managing multiple providers schedules
- Scoring test forms
- Projects as assigned

Front desk and scheduler skills:
1. Critical thinking skills- problem solve, work independently
2. Customer service skills - friendly and welcoming in person and on the phone with patients, families, schools, and others
3. Communication skills
4. Ability to take feedback well
5. Positive attitude
6. Attention to detail
7. Front desk experience
8. Basic insurance knowledge
9. Proficient computer skills
10. High school diploma required
11. Bachelor’s degree preferred